The order follows a successful implementation of the NICE solution for the New York Police Department, which prompted the FDNY deal.
NICE's public and security division deploys solutions for the network-based capture, storage and replay of all types communications media, including voice, fax, email and web over fixed, mobile and IP networks. The NICE solution will provide the FDNY a fully redundant, highly reliable system for locating and disseminating information.
Past clients of the Raanana-based corporation have been American Express, Nokia, Citibank, Nextel, Federal Express, the European Space Agency (ESA), London Underground (Transport for London) and New Jersey Transit.
"This deal is indicative of the changes needed to be made to the nation's emergency communications infrastructure,” said NICE Systems VP of Public Safety and Security Chris Wooten, “where first responders across the US are turning to NICE to fill an urgently-needed gap in existing communication systems."
NICE solutions are used throughout the public and security sectors, to gain insight from customer interactions or for enhancing individual and public security.
NICE's public and security division deploys solutions for the network-based capture, storage and replay of all types communications media, including voice, fax, email and web over fixed, mobile and IP networks. The NICE solution will provide the FDNY a fully redundant, highly reliable system for locating and disseminating information.
Past clients of the Raanana-based corporation have been American Express, Nokia, Citibank, Nextel, Federal Express, the European Space Agency (ESA), London Underground (Transport for London) and New Jersey Transit.
"This deal is indicative of the changes needed to be made to the nation's emergency communications infrastructure,” said NICE Systems VP of Public Safety and Security Chris Wooten, “where first responders across the US are turning to NICE to fill an urgently-needed gap in existing communication systems."
NICE solutions are used throughout the public and security sectors, to gain insight from customer interactions or for enhancing individual and public security.