During a meeting of the Ministerial Committee on Aliyah and Absorption, PM Bennett slammed the agency for not providing an adequate response to refugees trying to flee Russia and Ukraine.

According to a report by journalist Barak Ravid, when Bennett asked those in attendance to have MK Ze'ev Elkin dial the Netiv program, he ended up waiting for a number of minutes to get a reply.

According to reports, Bennett slammed the agency members in attendance for "Not answering phones" and "providing service in English and French instead of Russian and Ukrainian."