The Equal Rights Commission for People with Disabilities filed a claim in the amount of NIS 125,000 in the Tel Aviv Magistrate's Court on Tuesday against the Get Taxi company and two taxi drivers who work with the company due to their refusal to provide services to a person with visual impairment who is traveling with a guide dog, despite being repeatedly told that they were obligated to do so by law.
While Get Taxi argued that it "serves only as a mediator between drivers and passengers" and that "the company is not responsible for any damage, inconvenience, loss or distress caused directly or indirectly by driver behavior," the complaint alleges that the company was negligent in not instructing drivers how to treat people with disabilities in general, and blind people who are accompanied by dogs in particular, and did not supervise their work properly.