The State Complaints Department reported Wednesday that Israel has the highest amount of justified complaints of any democracy. According to its annual report, 40 percent of complaints the department received in the past year were found to be correct.
In addition, the Complaints Department warned that 2009 would probably be a record year for the number of complaints received. Singled out for criticism were the National Health Insurance Institute, the Police, the Finance Ministry, Egged, the mail, the train system, and the electric corporation.
In addition, the Complaints Department warned that 2009 would probably be a record year for the number of complaints received. Singled out for criticism were the National Health Insurance Institute, the Police, the Finance Ministry, Egged, the mail, the train system, and the electric corporation.