WhatsApp to fight fake news

WhatsApp to impose new limit on message forwarding as it seeks to slow dissemination of fake news.

Arutz Sheva Staff ,


WhatsApp will impose a strict new limit on message forwarding as the Facebook-owned chat app seeks to slow the dissemination of fake news, The Guardian reported Wednesday.

If a user receives a frequently forwarded message – one which has been forwarded more than five times – under the new curbs, they will only be able to send it on to a single chat at a time. That is one fifth the previous limit of five chats, imposed in 2019.

The change does not completely prevent widespread forwarding, since ultimately a message can be passed on however many times a user is happy to hit the forward button.

By inserting friction into the process, however, the company hopes to slow some of the most viral messages on its platform, such as the widely spread falsehood that coronavirus is related to 5G. That claim has led to the vandalization of more than 20 phone masts in the past week.

“We’ve seen a significant increase in the amount of forwarding which users have told us can feel overwhelming and can contribute to the spread of misinformation,” said a WhatsApp spokesperson.

“We believe it’s important to slow the spread of these messages to keep WhatsApp a place for personal conversation,” the spokesperson added.

Because of the encryption WhatsApp uses, the company cannot see the contents of messages sent on its platform. That prevents it from employing the same moderation strategies as Facebook or Twitter, which can take down harmful content that is flagged.

The company has worked to introduce friction into messaging more generally, as well as provide users with information that could help them know whether a message is trustworthy.

Until 2018, users had been able to forward a message to 250 groups at once; that was reduced to 20 that year, five in 2019 and one now. WhatsApp says those measures reduced message forwarding by 25% globally.

The company stressed, however, that not all forwarding is bad.

“We know many users forward helpful information, as well as funny videos, memes and reflections or prayers they find meaningful. In recent weeks, people have also used WhatsApp to organize public moments of support for frontline health workers,” it noted.