National Insurance Leads in Public ComplaintsOmbudsman reports on 2012 complaints. Bituach Leumi faces most complaints, followed by police.
Helping the Poor, or Hurting?The institute charged with helping the poor has become their nightmare due to "draconian" policy, lawyer says.
NII Panel Agrees on Benefit Package for Disabled IsraelisA social services panel has reached an agreement on improving the meager monthly benefits for some 200,000 Israelis who have disabilities.
National Insurance Institute Strike to ContinueThe Jerusalem District Labor Court decided that it will not end an ongoing strike by employees of Israel's social welfare administration.