Archive: 6/25/2014
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News Brief

  6/25/2014, Sivan 27, 5774

Hot Fined 1.3M Shekel for Exceeding Callback Times


 

The Cable and Satellite Council fined the Hot Corporation 1.3 million shekels for delayed responses at their telephone customer service hotline.

According to Communications Minister, Gilad Erdan, “The public deserves to receive quick service and not waste endless amounts of time waiting to speak to a representative.”